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SoundBroker.com - TestimonialsSoundBroker.com - Testimonials
December 2006 - SoundBroker.com named to the Board of Advisors for the Orion Bluebook. April 2003 - SoundBroker.com was named a SPARS Watch Company by ProSoundNews.com! Check out the article! I am impressed with the high level of security and professionalism during all the stages of my purchase, from ordering to receiving and testing.
Jose David Irizarry We included Soundbroker.com's business card, in order to refer potential customers to your website. This information has gone out to many hundreds of professional rental sound companies around the globe.
Best regards, and best wishes for 2008, Thank you for the excellent trail you left. It showed up sooner than I expected and all very professional.... Thank you very much, SoundBroker is a class act.
James Blanton Once again you guys showed why you are the premier place for buying and selling gear. My email was only a handful of hours old and you had researched it and responed. Thanks once again for everything you guys do!!
Steve Boyles
I am very satisfied with my purchase, the seriousness and timeliness of services SoundBroker. The 2 limiters Altec arrived on the date announced. Soundbroker is an excellent service for the purchase of audio equipment.
Serge Deuerling
I received the amplifier and everything works wonderful. Thanks a lot for being very supportive. You guys have 100 times better service than Gearsource. You wouldn't believe how many times they screwed up an order and can't even return my emails!
Alfred Mapanao I am extremely happy with my purchase and the thorough and prompt service I received from SoundBroker.com. My Genelecs arrived on time as advertised. There is no better system for protecting yourself when purchasing used audio equipment. Ebay is a crap shoot at best. I will be an evangelist for your company and a loyal customer for years to come. Thanks!
Bill Kole I have dealt with SoundBroker many times now. Each and every time they go out of their way to make sure I am happy. The customer service is great, they seem to have a great staff of knowledgable people. Their professionalism in dealing with both the buyer side and seller side is top notch. I look forward to working with SoundBroker again.
Trey Woodruff Received check Monday. Thanks for all your help. Please thank Scott and Jan too for all the excellent service!
Richard Tanzella Hi Jan, I would just like to take a moment to tell how impressed Ray & I am with you and your company's professionalism. I would like to thank you for taking the pain and headaches out of purchasing the MCI 600 "after dealing with the other person over here." Well all I can say, we are going to have a long and strong business relationship so let's look to the future.
Shane Alley Mixer is in great shape and working order. Thanks again Soundbroker you make it easy for me to make money with used gear that is reliable and cost effective. Ebay can not for what you guys do. Keep up the great work. We have worked together for 8 years now and hope to continue the business.
Steve Vian You guys are wonderful. I love my pre-owned cq2 Meyer speakers. I'm on my way down to Miami for the WMC 2008, lots of gigs. PS: Tell Richard he's the man.
Carlton Rosebure I just wanted to drop you a quick note to say thank you! Your outstanding customer relations and can-do attitude turned a potentially bad situation into a positive one. I greatly appreciated how you went above and beyond for me. On behalf of myself and BASE Ltd, Thank You!
Jocelyn M. Wojt I was able to pick it up today and I was expecting a well worn but serviceable unit, but this unit is like new with not a mark on it, not even rub marks next to the masters and it fired up perfectly. Both my son and I gasped as we opened the case, it is very beautiful.
David Ashton You guys are the BEST! I have never seen such endless effort and enthusiasm to make a customer satisfied. Through the good and the bad you guys stick it out til' it's right. And that is beyond what is expected. Your service is incredible! I just have to say thanks again. I'm here with you guys til' the wheels fall off!
Shaun Pizzonia I have received my order. I've thoroughly checked the console & everything appears to be in proper working condition. I'd like to thank you & everyone involved with my purchase. I look forward to working with you in the future. Thanks again.
Chris Chierello Thank you for your message. I received the package. And thanks again for your efforts.
Sorgun Akkor I'm from a small company in Australia and I've been using Soundbroker for a few months now, I have been overwhelmed by the level of service provided by Jan and his crew. When buying gear, we all want good prices and good service, Soundbroker.com delivers on both fronts. I would and do recommend Soundbroker.com to anyone who is looking to buy new or secondhand audio equipment as their first port of call. These guys really do deliver.
Dan Rossides Just wanted to let you know the Summit arrived today. All looks great and works great. Thanks much for another great transaction.
Brian Ingwell Got the processors, and they are in amazing condition!!! Thanks for staying up with it and keeping me posted. They are going in the racks today!!!
Michael Faber Soundbroker.com provided me top notch service & support. Being my first purchase from them, I wasn't sure what to expect. They went all out to help with packing & shipment of the recorder I bought. The unit was superbly packed and shipped by truck. The item arrived safely & I couldn't be happier with the machine. Thanks for a great experience!
Tom Jancauskas Scott, everything is great as expected. Please release the funds to the seller and tell him thanks!
Neil Young Thanks, Jan, for your enthusiasm and undying effort to sell everyone's stuff.
Max Geiger It's a breath of fresh air to work with a company so courteous and professional. Your communication skills are superb. We look forward doing business again.
Damon Schmitz Jan, you and your staff worked extremely hard to find and deliver the equipment I required within an extremely difficult deadline. Your service exceeded my expectations, especially as a first-time customer. I will be doing business with Soundbroker again in the future!!
Robert Kennedy Thanks a lot for a smooth swift transaction (ESPECIALLY CONSIDERING DISTANCE..!!) All 4 racks arrived safely and quickly as promised.... cheers.
John Newton …Thanks for the great follow up, and thus far my association with SoundBroker has been nothing but profitable and very easily managed. Thanks to all of you guys for being so professional in what you do. We'll definitely use you again!
Dan Janjigian Thoroughly professional. It is always refreshing to work with people who arguably care as much about my own goals as I do. Jan, Jonnie, Sara, Scott, and the whole SoundBroker.com team -- you guys made it happen. Thank you.
Garrett A. Rockey I received the shipment today! Thanks for the great follow up!
George Lanning Order received, the speakers are in good shape, and I'm a happy camper! Look forward to working with you again.
Rich Robiscoe I received the speakers and brackets yesterday . . .You guys are great!!! Thanks, Robert
Robert McLeod Yes, yesterday I have received the parcel and I have checked the machines and they are up and running at good speed. Everything came in good condition and the machines are well packed… Thanks, it was a good service that you are offering. I hope to work with you in the future.
Dennis Tan
I want to thank you guys at Soundbroker for all the great "hand holding" throughout this transaction. I would definitely do business with you again!
Richard Deisner I received the shipment today and everything is great. Thank you very much for the updates and service.
Joe Larsen …Everybody is very happy with this board, the sound in awesome and we have 6 dedicated stage mixes.
Keith Simmons It was again a pleasure doing business both selling and buying through SoundBroker.com. These were large transactions, and everything was handled smoothly and was expeditious. You provide a great service to our industry. Thanks again.
George Relles Thank you again for all of your assistance throughout this process and since this was my first sale with SoundBroker, you made it painless and extremely easy. I can honestly say that anytime I need to move gear it will be through SoundBroker first!
Mike Rape I just wanted to thank you and your staff for making my life a whole lot easier. The 6 purchases I have made through Soundbroker.com in the past months have helped me tremendously. Your assistance and attention to detail are second to none. Even when my amplifiers were lost by FedEx, your staff helped me get them delivered quickly. The follow-up calls and e-mails kept me connected and informed. Kudos to you, Jan, Sara, and the entire staff. I have recommended you to all the sound engineers I work with, and they have met with the same caliber results. I will continue to use Soundbroker.com for all of my purchases because of the pricing, web site, and "service after the sale." Keep up the good work!
Doug Hammons
I confirm that we have receive the CS 2000 on our studio. At this time, we have not open the crate, we make this next week. All the items arrive in good crating condition, we think there is no problem.
Alexandre Gonot This company is great! They made my mixer deal happen right before the holidays. Their communication and professionalism made the deal a stress free and wonderful experience...can't wait to do it again!
Dave Chumchal I would like to express my sincere satisfaction with this transaction and the SoundBroker.com team. Jan, Sara, Shar, and Lauren were all extremely helpful and provided exemplary customer service. There was not a single hitch from the first call to funding. If there was a problem, however, I don't think I could ask for a better team to deal with the issue. They have certainly earned my trust, recommendation, and future business.
Paul Cox Thank you for the help and service you provide, and we look forward to doing more business with you in the future.
Alfred S. Grambling Jr Thank you for all your help in brokering my transaction. With a relatively large purchase as mine, trust and attentiveness are paramount. You and the SoundBroker.com team performed flawlessly. I am sure we will use your company in the future.
Lawrence C. Palmer Just wanted to thank you for all of your hard work and great effort in helping me with getting a great system at a great deal. I feel I have made a solid investment dealing with SoundBroker.com and I will continue to refer others to your site for any or all of their productions needs.
Jonathan Pierce I just wanted to thank you for your help on my purchase of the used Yamaha GA3212 monitor console. I can't help but to worry when buyingsomething like this long distance! I was floored when I picked up the shipmentand opened it, the board was in show room condition! We took a chance a used it thatafternoon and it worked perfectly. Needless to say my client wasextremely pleased with their purchase! Thanks for making me look like a genius!
Jim Walker It was definitely a pleasure doing business with SoundBroker.com. Really, really great service and responsiveness, in a time where it seems businesses are getting more and more impersonal by the minute! Keep up the good work, and please pass my kudos on to all at SoundBroker.com!
Tim Dawson Just wanted to thank you guys for getting our backs. Although a proven track record was enough for us to trust your business, having a personal experience with how well you handle situations makes all the difference. Thanks again.
Chris Boardman I picked up shipment today, mixer is flawless, Rich was right when the company selling the console said I stole it for that price. Thanks. John Larsen JJL Sound Chaplin, CT Thanks for the follow up. I received the order late last week after it cleared customs. The packing job you guys did was spectacular. I haven't plugged it in yet, but I anticipate no problems. Thanks for the great service.
Blaine Selkirk Yes, everything is Great! You guys do a good job!
Wayne Backward Thanks for being so patient. I received the MA-5002 VZ. They are all in working condition. Once again thanks for everything. I look forward to continuing our business relationship in the future.\
Gordon Brown We used the MacroTech 5000 this weekend and they are the best. Thank you again for a great deal.
Darren Fullman Thank you so much for being on top of this. Sounds like the amps will get here right in time for my show on the 20th. Please let Richard and Jan know that I appreciate the timely transaction.
Mark Pacheco You're awesome. Customer service is key! Soundbroker.com rocks and a link will be added to our links page.
Ron Vargas We take this opportunity to most respectfully offer a most sincere and genuine thank you for SoundBroker.com's assistance with this transaction from initial inquiry to the completion of what we hope to be our first of many SoundBroker.com purchases in the context of a mutually rewarding and enduring ongoing professional association.
Ross Phillips Thanks so much for your help in our recent purchase of a used console from Soundbroker.com. I must say, I have been reluctant to buy a used desk for some years but I knew I could get more for my money by buying a used piece. Let me tell you, I have not been disappointed! The console arrived very quickly by an excellent freight carrier. I went through the entire console and could not find EVEN ONE problem with it!!! It could almost pass as new. No dust, wear marks, scratchy pots, Nothing!!! I am completely satisfied with my purchase and I know I will get a lot of use from the console for years to come. Your knowledge of the product and helpful attitude have made a believer out of me. I will not hesitate to buy used from Soundbroker.com again!
Mike Goodreau Just wanted to let you know I finally had a chance to install the PW4000 and it is currently running our PM3500. Perfecto! It arrived in good condition and was packed better than I would have suspected. Very Pleased. SoundBroker.com will definitely stay on by Bookmarks. Keep up the good work. Let Ms. Jordan (Sara is her first name...right?) know I also appreciated her help and attention.
Joe Dixon I really appreciate all the hard work from Richard and you. It was a joy to do business with SoundBroker.com and you really earned the trust.
Rod Chapman Jan, you're the best man. As a matter of fact, every day I go to the website just to see your smiling face.
Jack Boessneck I've got the unit and I'm satisfied with it, I was expecting a manual with it but I'll live - hehe. Take care and thanks for the support and terrific service, I'll be recommending you guys to a lot of the gear die-hards at the music store I work at for those tough to get pieces of gear. Thanks.
Rick Szolnoky Wewere there yesterday morning to takethe shipment and do the customs. Everything arrived fine. We have tested all amps and they are working and we have modified them to work with 240V AC. The measurement equipment also arrivedin good working condition.
Andreas Leutwiler I did indeed receive the package on schedule and everything appears to be in good condition and I hereby give my consent to release the funds to the seller. Thanks for making another good buying experience for me!
Mark Anderson The speakers have been inspected and they sound just fine. It has been good doing business with you. Looking forward to further business in the future.
Edward Romanita Thanks again for all your help and expert advice on this matter, it was a pleasure to do business with all at your firm.
Ray Soly I received the amplifiers today in Trinidad. I must say I was quit pleased.I just want to say thanks to you and your team for the great service.
Ashri Ram The speakers arrived in excellent shape and I have tested and all work fine. Thank you. This whole buying process with you has been easy and trouble free.
Kent Kauf The 2400 got here in Perfecto condition and I'm exxxtremely! Happy with it! It's a VERY hard to find piece and so I'm glad you had it! When you release the funds to the seller tell them thank you for this wonderful piece that they have put on offer, the Lexicon 2400!! And thank you so much to Soundbroker.com who I will always consider a USDA a1+ Prime truly class act business that so many businesses out there could learn from and have a standard to look up to.
William Newton We received our order as promised. Everything is great and we are happy with the equipment. We appreciate the way you all have handled this transaction and we look forward to doing business in the future. Thank you.
Aline Wilson Thank you for your help with my Averill mic pre purchase. I was skeptical at first but took a chance and it really worked out for me. Using SoundBroker.com was easy and you seem to have all the safety nets in place for the buyer in case the item isn't what it is promised to be. The safety nets and a knowledgeable broker simply add a comfort level to what might be a stressful event, that is the spending of hard earned cash on an item you have yet to see. Service was prompt and courteous and that is not so common these days. I look forward to using SoundBroker.com again.
John Murphy I am very pleased with your service. I liked the speakers they are in good shape. Once again I appreciate your help in this manner and I am eager to do business with your again...Thank you.
Ruben Delatorre Thank you very much, the processor arrived and seems in excellent condition. I must just say that this was quite possibly the best sales service I have ever experienced!!!! Please pass on the compliment to all in your organisation.
Marcel Bezuidenhout I started working as soon as I received the mixer, so I forgot to contact you guys. The mixer is perfect and I 'm a happy camper! Thanks a lot and I will be back for more.
Niko Papanikolaou Just to let you know the speakers arrived today in apparent perfect order. I will connect them up tonight to make sure. Thanks again for your business-hope to do more in the future!
Lee Parkes Everything arrived in good shape and we accepted it all. Thank you so much for the excellent communication and follow-up on this order. That is why we love working with SoundBroker.com.
Nate Webb
Thanks for your note and for your follow up at every step of this process in
purchasing our new Allen & Heath console. We have been very impressed with
the care and customer service we have received from Sound Brokers.
Kenyon Ackeberg
Once again the team at Soundbroker comes through. Thank you for once again
getting the gear to move with special thanks to Rusty. It felt like he kind
of made the sale of my X2 Console a "personal project".
Say hello to Rusty, Richard, Lauren & Mary for me and give them all my very
best regards and sincere thanks for another job well done.
Paul Slagle I did receive the item and it is in great shape. I would like to thank you and everyone at soundbroker for working with me to find the gear that I need for my Disc Jockey business.
Travis Fortney
I just wanted to take this time to thank you for the best service I have ever received from any sales organization.
Grayson Rech I recently had my first purchase with SoundBroker. I had visited the site many times shopping around. At first I was a little nervous making such a purchase site unseen. The competent staff at SoundBroker set my mind at ease and assured me they would be there through the entire process. And they were. From the word "order" to my purchase arriving at my door I was in the loop. You can't find this kind of service on any auction site! I am very pleased with SoundBroker and I will certainly do business with them in the future!
Jason M. Smith Thank you for the payment and all the hard work that you have done on this deal. I look forward to working with in the future (minus the late hours and headaches). Take care and enjoy the spring.
Ray Morgan I just got back in town today and we did receive the console and it looks excellent. It is every bit as good as Richard said it was. With the shape this console is in I want to know what else this company or person has to sell! I would be interested just because I know the equipment has been well taken care of. Thanks again for the great purchase; as always I know it will always end up being a pleasure.
Brian Thomas The mixer arrived, in perfect working order, on Friday. Thank you for the rapid shipment and stress-free transaction.
Toney Tissot This is the first time I've dealt with the crew at Soundbroker.com, aside from a request a few years ago for more information. I have to say that I'm totally satisfied with how all of the details were handled, and I would not hesitate to buy through Soundbroker again. Jan, Rusty and Mary are all great to deal with, truly professional. I think what I appreciated most was that I was kept informed every step of the way; I never had to wonder what the status of the deal was. Anyway, thanks again to the crew at Soundbroker for making the deal so straight-ahead and hassle-free.
Noel Clark I just want to say thank you for helping me find and purchase my consoles. Whenever I called, you where there. I didn't have to wait for 20 min on hold. We had a small discrepancy on one of the consoles and the problem was settled almost immediately. It's nice to have someone looking out for the buyer |